PA & secretarial
When you are busy with fee earning work you need someone you can rely on to help you deliver an exemplary service to your clients; a multi-talented assistant to look after the detail and keep you on track. You can be much more productive if you don’t have to worry about the little things. It’s ok, we can do that for you.
Fridaygirl provides a professional, efficient and completely discreet PA/secretarial service. With good educational backgrounds and abundant business experience, our team are able to offer classic secretarial services with a modern twist. Working with all the latest IT bells and whistles, we’re here to keep you organised, on top of things and ahead of the game.
We work from our own offices, where we have all the necessary equipment to deliver a top class service. Our offices are fully staffed throughout the working day, which means that we’re always here to look after your needs, including your incoming telephone calls, emails and post, if you so choose.
By diverting your phones to a dedicated fridaygirl phone line, we can take your calls – answering as your own office. Provide us with an e-mail address @your company and we can seamlessly keep in touch with your clients and contacts for you. We can even receive, open and deal with your incoming post.
We’ll manage your diary and keep you up to date with your business and personal commitments. An online system permits access from anywhere with an internet connection, allowing instant editing by you or us when changes arise. We transcribe and put together reports and correspondence from dictation files and send out correspondence on your letterhead. We also populate databases and create excel spreadsheets to log and monitor pretty much any aspect of your business.
fridaygirl organises group meetings, liaising with everyone involved to arrange well-communicated and beautifully organised events. We also book business (and personal) travel, arranging all aspects of a trip from the moment you leave home to your return. We’ll provide you with a detailed itinerary and everything will be booked according to your own preferences.
We are just as good at keeping your personal matters in order - booking restaurants, reminding you about birthdays, renewing your insurance and car tax and even arranging for a new washing machine to be delivered to you, so you don’t run out of clean socks.
Remember, fridaygirls are not just ‘super secretaries’ we’re business owners too - which means we have experience of the many issues affecting small businesses. You only pay for the work we do, so there’s no need for you to employ a full time member of staff unless you have the space, equipment, work requirement and inclination to do so.
For your peace of mind we are registered for Data Protection with the Information Controller, all waste documentation is cross-cut shredded prior to disposal and our computer system is backed up remotely off site every night to prevent against data loss.
The ‘fridaygirl feeling’ doesn’t end there – we offer so much more than just PA and secretarial services. See our other departments for more information.
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PA & Secretarial
- pa services
- reminder service
- secretarial services
- ticket booking
- diary management
- travel booking
- virtual assistant
- virtual pa
- virtual secretary
- errand running
- letter services
- audio dictation
- dictation services
- digital transcription
- mini or micro cassette
- transcription services
- powerpoint presentations
- organising meetings
- organising time
- organising records
- event organisation
- administrative assistant
- errand running
- postal mailings
- business address
- post reception
- virtual reception
- telephone answering
- call handling
- customer service
- pa support
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Reception
- answering service
- call answering
- call centre outsourcing
- call centre services
- call forwarding
- call handling
- call overflow
- call patching
- first line support
- live receptionist
- telephone answering
- telephone answering service
- telephone answering services
- telephone answering uk
- phone answering
- phone answering service
- email forwarding
- virtual reception
- virtual receptionist
- virtual office
- message relay via email, SMS, call log
- post reception
- post forwarding service
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Finance Department
- bookkeeping services
- data entry companies
- data input
- database development
- database programming
- organising records
- customer relationship
- management
- marketing data
- data entry
- credit control
- chasing payments
- invoicing
- expenses
- Excel
- Access
- Filemaker pro
- Quickbooks
- Sage
- MYOB
- Freeagent
- Xero
- Kashflow
- payroll
- VAT returns
- year end preparation
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Customer Services
- membership services lines
- customer relationship management
- customer service line
- customer service management
- Customer query line
- ecommerce customer support
- corporate reception services
- internet enquiry management
- information request lines
- customer care service
- order taking
- order fulfillment
- payment processing
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Administration
- business process outsourcing
- business support
- business support services
- companies services
- office assistant
- admin services
- administration outsourcing
- administration services
- administrative consultant
- admin consultant
- admin support
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Medical Consultancy Support
- consultant support
- human resources support
- medical secretary
- secretarial services
- practice manager
- pa services
- receptionist
- call answering
- receiving post
- receiving emails
- diary management
- booking consulting rooms
- appointment booking
- travel booking
- organising time
- organising records
- audio dictation
- letter writing
- word processing
- dictation services
- transcription services
- report preparation
- databases for case tracking
- record keeping
- invoicing
- expense claims
- payment chasing
- credit control
- bookkeeping
- VAT
- accounts preparation
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Marine Support
- business process outsourcing
- business support
- business support services
- companies services
- office assistant
- admin services
- administration outsourcing
- administration services
- administrative consultant
- admin consultant
- admin support
- book-keeping
- credit control
- virtual purser
- travel booking
- crew travel
- crew admin
- guest support
- book-keeping